Privacy Policy

Introduction

We are committed to protecting and respecting your privacy.

Everyone has rights with regard to the way in which their personal information is handled. During the course of running this website we collect, store and process limited personal information about our visitors, and we recognise that the correct and lawful treatment of this data will maintain confidence in SyncOps Limited.

This policy sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.

This website is directed at businesses and organisations, and is not intended for use by consumers.

This website is not intended for children, and we do not knowingly collect personal information relating to children.

For the purpose of UK data protection laws, the data controller is SyncOps Limited of 10-12 Bourlet Close, London, England, W1W 7BR.

Data protection principles

When processing your information, we will comply with the six enforceable principles of good practice. These provide that your personal information must be:

• Processed lawfully, fairly and in a transparent manner
• Processed for specified, explicit and legitimate purposes
• Adequate, relevant and limited to what is necessary
• Accurate and kept up to date
• Kept for no longer than is necessary
• Processed in a manner that ensures appropriate security

Information you give to us

We may collect, use, store and transfer the following kinds of personal information about you:

• Identity Data, such as your name and job title
• Contact Data, such as your work email address, telephone number and the organisation you represent
• Technical Data, including your IP address, browser type and version, time-zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website
• Usage Data, such as information about how you interact with and use our website

We do not currently ask you to create an account with us, and we do not collect any payment or financial information through this website.

How we collect your personal information

We may obtain personal information directly from you when you interact with us, for example, when you correspond with us by email or through a contact form on our website.

We may also obtain personal information about you from publicly available sources and third-party platforms, including professional networking sites such as LinkedIn, for example where we identify and contact prospective clients or business contacts.

We may also obtain personal information via automated technology when you interact with our website, by using cookies and other similar technologies.

How we use your personal information

Legal basis

The law requires us to have a legal basis for collecting and using your personal information. We rely on one or more of the following legal bases:

• Performance of a contract with you: where we need to perform a contract we are about to enter into or have entered into with you
• Legitimate interests: where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
• Legal obligation: where we need to comply with a legal obligation to which we are subject
• Consent: where you have given us your consent to process your personal information for a specific purpose

Purposes for which we will use your personal information

We use your personal information to:

• Respond to enquiries and communicate with prospective customers
• Identify and contact prospective customers or business contacts, including through professional networking platforms
• Provide our services and manage our relationship with our business customers
• Notify you about changes to our services, terms or this Privacy Policy
• Administer and protect our business and website
• Analyse how our website is used and improve our website and services
• Send marketing communications about our services to business contacts

Marketing

We may use your Identity and Contact Data to send you information about our services. You can ask us to stop sending you marketing communications at any time by contacting us at hello@syncops.co.uk or by using any unsubscribe mechanism in our communications.

Cookies

We use cookies and similar technologies in connection with our website. For further information about the cookies we use, please see our Cookie Policy.

Disclosure of your information

We may share your personal information with:

• Third-party service providers who help us run this website
• Our professional advisers
• HM Revenue & Customs, the Information Commissioner's Office, and other regulators
• Third parties to whom we may choose to sell, transfer or merge parts of our business

We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not sell your personal information to third parties.

Where we store your personal information

All information you provide to us is stored on secure servers in the United Kingdom. We will take all steps reasonably necessary to ensure that your data is treated securely, including firewalls, encryption, password protection, and compliant agreements with any third parties who access your data.

How long we will store your personal information

We will use or store your data for as long as it is necessary for our legitimate interests, or such earlier time as you ask us to stop.

Your rights

You have various legal rights in relation to the information we collect:

• The right to access the information we hold about you
• The right to ask us to rectify any information that is inaccurate or incomplete
• The right to ask us to erase the information we hold about you
• The right to ask us to restrict our use of your information
• The right to object to us using your information
• The right to lodge a complaint with the Information Commissioner's Office

If you wish to exercise any of your legal rights, please contact us at hello@syncops.co.uk. We try to respond to all legitimate requests within one month.

Automated decision-making

We do not use automated decision-making processes.

Third-party links

Our website may include links to third-party websites. We do not control these third-party websites and are not responsible for their privacy statements.

Map on our contact page

Our contact page shows a map provided by OpenStreetMap. When the map loads, your browser connects to the OpenStreetMap Foundation's servers, which receive your IP address and browser details. The map does not set cookies. For how the OpenStreetMap Foundation handles this information, see its Privacy Policy.

Changes to our policy

Any changes we make to this policy in the future will be posted on our website. Please check our website from time to time to see any updates or changes.

Contact

Questions, comments and requests regarding this policy should be addressed to us by email at hello@syncops.co.uk or by post to SyncOps Limited, 10-12 Bourlet Close, London, England, W1W 7BR.